Social customer service is on its way.
How is your team coping?
With the traffic...
And the opportunities.
47% of social media users have used social care.
42% expect a response within an hour.
Yet 70% of requests for service in social go unanswered.
How is your business being impacted?
Optimizes social customer service
· PATENTED FILTERING TECHNOLOGY, effectively sifts out the junk.
· Unique optimization capabilities via CONTACT CENTER STYLED REPORTS.
· RESPONSE MATCHING ENGINE improves response rates and times.
SocialOptimizr's technology has been used by:
461 2nd Street #454
San Francisco, California 94107